Legal
By accessing or using the website at prohomeremodels.com (the "Site"), requesting a quote, or entering into any service agreement with ProHome Remodels, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the Site or engage our services.
These Terms apply to all visitors, clients, leads, and others who access or use the Site or any service offered by ProHome Remodels. We reserve the right to update these Terms at any time. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
ProHome Remodels provides residential and commercial construction, remodeling, and renovation services throughout Orange County, California. Services include but are not limited to:
All services are subject to a written contract between ProHome Remodels and the client. The scope, timeline, and pricing of any project are governed by the applicable written agreement, not these Terms alone. Nothing on this Site constitutes a binding offer or contract for services.
ProHome Remodels operates under California Contractors State License Board (CSLB) license #1140564. All work is performed in compliance with applicable California building codes, local municipal regulations, and permit requirements.
Clients are responsible for providing accurate information about their property, including any HOA restrictions, easements, or deed restrictions that may affect the scope of work. ProHome Remodels is not liable for project delays or additional costs arising from undisclosed property conditions.
All estimates and quotes provided — whether verbally, via the Site, by email, or by phone — are preliminary and non-binding until formalized in a signed written contract. Estimates are based on information available at the time of assessment and are subject to change based on actual site conditions, material costs, and project scope.
ProHome Remodels reserves the right to adjust pricing prior to contract execution. We are not responsible for typographical errors or pricing discrepancies displayed on the Site or in any marketing materials.
Payment schedules, deposit requirements, and final payment terms are specified in each individual written contract in compliance with California Business and Professions Code §7159. Under California law:
Late payments may be subject to interest charges as specified in the applicable written contract. ProHome Remodels reserves the right to suspend work on any project where payment obligations are not met.
Any changes to the agreed scope of work must be documented in a written change order signed by both parties before work proceeds. Verbal agreements to change or expand scope are not binding on ProHome Remodels.
Change orders may affect project cost, timeline, and warranty coverage. ProHome Remodels will provide a written cost and timeline impact for all requested changes before work begins.
Project timelines are estimates provided in good faith. ProHome Remodels is not liable for delays caused by circumstances beyond our control, including but not limited to:
We will communicate any anticipated delays promptly and work to minimize their impact on your project.
ProHome Remodels warrants all labor and workmanship against defects for a period of one (1) year from the date of substantial project completion, unless a longer period is specified in the written contract.
Material warranties are provided by the respective manufacturers and are passed through to the client to the extent permitted. ProHome Remodels does not extend or modify manufacturer warranties.
Warranty coverage is void if:
To the fullest extent permitted by California law, ProHome Remodels' total liability for any claim arising out of or related to our services shall not exceed the total amount paid by the client under the applicable contract.
ProHome Remodels shall not be liable for indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of use, lost profits, or loss of property value, even if we have been advised of the possibility of such damages.
Nothing in these Terms limits liability for gross negligence, willful misconduct, or as otherwise prohibited by applicable California law.
All content on this Site — including text, photographs, graphics, videos, logos, and design elements — is owned by or licensed to ProHome Remodels and is protected by applicable copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any Site content without our prior written consent. Requests for media use may be directed to us at the contact information below.
You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others. You may not:
The Site may contain links to third-party websites. These links are provided for convenience only. ProHome Remodels does not endorse and is not responsible for the content, accuracy, or practices of any third-party site.
In the event of a dispute arising from or related to these Terms or any service provided by ProHome Remodels, the parties agree to first attempt resolution through good-faith negotiation.
If negotiation fails, disputes shall be submitted to binding arbitration administered by the American Arbitration Association (AAA) under its Construction Industry Arbitration Rules, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction.
Clients may also have the right to file a complaint with the California Contractors State License Board (CSLB) at cslb.ca.gov.
ProHome Remodels SMS Program
By opting in to the ProHome Remodels SMS program, you consent to receive text messages related to your remodeling inquiry, project updates, appointment reminders, promotional offers, and other communications from ProHome Remodels. Message frequency varies based on your interactions with us.
Opt-Out Instructions
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode or number from which you received messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
Help Instructions
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to info@prohomeremodels.com or call (949) 229-1162.
Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages.
Message and Data Rates
As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
Privacy
For privacy-related inquiries, please refer to our Privacy Policy.
Compliance with Industry Standards
ProHome Remodels' SMS messaging program adheres to applicable industry standards and best practices, including the Telephone Consumer Protection Act (TCPA) and the guidelines set forth by the Cellular Telecommunications Industry Association (CTIA).
Legal Compliance Note
For the purposes of these Terms of Service, "ProHome Remodels" refers to ProHome Remodels, the company name and legal business name operating the SMS messaging program. By participating in the ProHome Remodels SMS program, you acknowledge that you have read, understood, and agree to the terms outlined above.
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles. Any legal proceedings not subject to arbitration shall be brought exclusively in the state or federal courts located in Orange County, California.
If you have questions about these Terms and Conditions, please contact us:
ProHome Remodels
25381 Commercentre Dr, Lake Forest, CA 92630
Phone: (949) 229-1162
Email: info@prohomeremodels.com
CSLB License #1140564